5 Questions to Ask When Evaluating a Post-Purchase Software

Choosing a post-purchase solution is complicated because it involves so many different teams. Your digital and e-commerce teams are obsessed with the buying experience. Meanwhile, your logistics operation and customer service are focused on fulfillment, delivery, and service level.

The post-purchase experience platform you choose has to support all those teams with their goals and be flexible enough to work for your unique business. Join Angus Knights, Head of Product Success at parcelLab, and Martin Weis, Global eCommerce Operations Manager at STOKKE, for a webinar about:

• 5 questions everyone should ask when evaluating post-purchase software solutions
• Real-world examples of effective post-purchase communications
• Perspectives on where the future is heading