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Delivering Customer Delight: How To Master Post-Purchase Satisfaction

As retailers are getting ready for the busiest time of the year, it is important that every part of your post-purchase and returns process is personalized and optimized to deliver the best results.

In this CommerceNext webinar, the speakers discussed:

  • How to improve the customer experience post-purchase
  • Ways that brands can recover revenue during peak returns season
  • Real-world examples that have produced results